Help Desk Jobs
Bilingual Squad - Toronto, ON
• Proficiency in desktop software, communication protocols, desktop hardware, and network hardware is essential to maintain an efficient, effective, and secure IT environment. Enterprise Computing Infrastructure... 70,000 - 75,000
from: workable.com - More than 30 days ago
District School Board of Niagara - St. Catharines, Ontario
Help Desk Analyst Information Services One (1) Full-time Permanent Position 40 Hours per week Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community...
from: jobillico.com - More than 30 days ago
S.i. Systems - Ottawa, Ontario
Our valued public sector client is looking for a Intermediate (5+ years) Bilingual Help Desk Specialist to provide troubleshooting and incident resolution in support of computer operations.Flexible Hybrid...
from: jobillico.com - More than 30 days ago
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Great Canadian Gaming Corp. - Canada, CA
• Provide technical expertise, advice and troubleshooting assistance to IT Service Desk and Desktop Support resources regarding resolution of software and hardware issues associated with laptop/desktop...
from: bcjobs.ca - More than 30 days ago
S.i. Systèmes - Ottawa, Ontario
Our valued public sector client is looking for a Intermediate (5+ years) Bilingual Help Desk Specialist to provide troubleshooting and incident resolution in support of computer operations.Flexible Hybrid...
from: jobillico.com - More than 30 days ago
Magna International - Newmarket, Ontario
Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation...
from: jobillico.com - More than 30 days ago
MealSuite - Cambridge, ON
MealSuite, , is a privately owned SaaS organization comprising 140+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite...
from: workable.com - More than 30 days ago
Pantorama 1850 - Dollard-des-Ormeaux, Québec
Diagnoses and troubleshoots technical issues using diagnostic techniques and relevant questions. Bilingual – French, English Good communication skills and organization.
from: jobillico.com - More than 30 days ago
S.i. Systèmes - Toronto, Ontario
Our valued public sector client is looking for an Intermediate Help Desk Specialist to provide troubleshooting and incident resolution in support of computer operations.Responsibilities:Troubleshooting...
from: jobillico.com - More than 30 days ago
Equest - Canada, CA
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers...
from: bcjobs.ca - More than 30 days ago
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Help Desk
Also known as customer service or technical support, a help desk worker provides the answers to a customer’s problem or question. Most of the customer contact is through the telephone, though some jobs utilize email. Most major companies and government offices have a help desk.
This person spends a lot of time on the telephone with consumers. They diagnose and troubleshoot specific technical problems with a product, then determine the best action to solve the problem. Other duties include preparing reports, compiling data, updating systems and directing difficult problems to management.
Much of this kind of work is done as IT support, keeping customers’ computer software and hardware systems up and running. Although many of these positions do not require a college degree, there is extensive training involved through specialized certification programs.
Help desk employees work during regular business hours so that they are available during companies’ regular office hours. The average pay is between C
$25,000 and C
$36,000 annually.